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City regulator FCA extends guidance for banks that look to permanently shut more branches

The Financial Conduct Authority (FCA) guidance, which already sets out expectations for banks to carry out thorough checks on the impact that permanent closures will have on customers, has been extended.

by | 11 Oct, 2022

Alternatives to bank branches should be delivered quickly and as a priority, according to the City regulator, which has published new guidance for those considering closing branches or ATMs.

It now covers partial closures, such as removing counter services or permanently reducing opening hours in a way which would have a significant impact on customers.

Read more at City A.M.

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